sre as a service

Easily access Site Reliability Engineers in a SRE as a service model

Bridge the gap between development and operations with the Site Reliability Engineering approach. Ensure better communication, faster problem-solving, and improve the pace of new releases. Choose Maxima Consulting to gain instant access to high-quality SRE expertise and experience in an “as a service” model - whenever you need it and for a reasonable price.

Credit card mockup
of organizations say they are leveraging SRE today 1
$103,250 - 154,856
a salary range in USD for Site Reliability Engineers in 2023 1
REASONS TO CHOOSE SRE AS A SERVICE

Why do companies need managed SRE services?

Instant access to SRE expertise

Managed SRE services provide businesses with instant access to a team of experienced SRE professionals who are highly skilled at maintaining and improving system reliability.

Proactive problem solving

SRE providers focus on proactive monitoring and maintenance to identify potential issues before they escalate into major concerns and consequently reduce downtime.

Improved incident management

Our SRE services leverage automated monitoring, alerting, and prioritizing incidents based on their impact, which leads to quicker issue resolution and minimizes disruptions.

Addressing the talent shortage

SRE as a service allows companies to work with skilled SRE professionals without the challenges of recruiting and retaining in-demand experts.

Optimized costs

SRE service providers are equipped with proven, optimized processes that enable companies to enjoy cost savings without compromising quality.

Freedom to focus on core business

By contracting out SRE, organizations can focus on their core competencies and strategic initiatives rather than being bogged down by complex IT operations.

Top benefits of managed SRE

Five nines uptime

Ensure 99.999% uptime of your critical IT systems.

Cost optimization

Save up to 30% on overall costs of IT operations.

Faster product delivery

Accelerate time-to-market by automating repetitive tasks.

Shift-left security

Minimize cyber threats with proactive monitoring and incident management.

Unparalleled scalability

Facilitate growth and innovation with truly scalable IT infrastructure.

Comprehensive solutions

Implement automation, enable AIOps, and reduce technical debt with various supplementary solutions.

No recruitment needed

Access the benefits of SRE without a lengthy talent acquisition process.

Predictable costs

Enjoy a predictable pricing model that allows you to save costs and see a clear ROI.

When to utilize SRE as a service?

Your company seeks to efficiently bridge its development and operations functions

You experience frequent downtime and need to enhance your system resilience fast, but recruiting an internal SRE team will take far too long

By automating operations and reducing the need for manual intervention, you aim to free your development team’s time

The rapid growth you’re experiencing calls for more efficient scaling of your IT infrastructure, but you lack the SRE expertise in-house

You need to improve time-to-market, and accessing SRE services will accelerate the release of new features in no time

Your budget doesn’t allow you to simply employ a full-time Site Reliability Engineer, but with SRE as a service, you can access this expertise on an as-needed basis

LEARN WHAT OUR SITE RELIABILITY ENGINEERS CAN DO FOR YOUR BUSINESS

Why choose Maxima Consulting as your SRE provider?

Get expert support in optimizing your product's underlying infrastructure.

Empower your development team to respond accurately to any changes in demand.

Boost the end-user experience by ensuring the continuous availability of your digital products and services.

Get strategic advice on optimization and prioritization straight from world-class SRE experts.

Work with satisfied consultants from a people-centric company that supports its employees and delivers exceptional client experience.

Join Maxima Consulting at the forefront of innovation and get exceptional value from our future-proof solutions.

Enjoy solutions tailored to your business needs with custom SLAs and an individual approach.

Leverage a fully customizable tech stack built upon open-source technologies.

Utilize a selection of proven, robust, out-of-the-box SRE tools from day one.

Ensure seamless operations with a dedicated 24/7 expert support team.

Unlock the advantages of a globally distributed workforce while ensuring universal compliance.

Work with experts who understand the specifics of your industry.

Instant access to SRE expertise

Enhance the reliability of your digital solutions without the need to hire FTE

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SEE PREVIOUS SUCCESSFUL PROJECTS

Case studies

Achieving cloud cost savings of over 35% with SRE

We utilized our managed SRE capabilities to migrate a software development company’s cloud infrastructure from AWS to Akamai, reducing their monthly infrastructure expenses from $30,000 to $18,700 (achieving over 35% savings). 

In just two months, we were able to facilitate a seamless transition to a high-performance and cost-efficient platform that accommodates the client’s evolving business needs.

Goals and challenges

While AWS provided scalability and flexibility options, the evolving complexity of our client’s cloud footprint hindered the cost efficiency of the solution utilized, affected the system’s operational reliability, and impacted its overall scalability.

As the infrastructure challenges continued to mount, the organization decided to leverage an external SRE team to optimize cloud costs, improve the system’s performance, reliability, and scalability, and introduce advanced monitoring and security features.

Results and benefits

Transitioning from AWS to Akamai’s cost-efficient cloud infrastructure allowed for optimized resource allocation and reduced our client’s monthly cloud costs by 35%.

Our SRE team leveraged the platform’s load balancing capabilities, multi-region redundancy, and advanced caching to improve overall performance, cost-efficiency, and scalability.

The team implemented several automation solutions, which led to reduced manual errors, streamlined deployments, and quicker issue resolution. 

Furthermore, our engineers introduced various SRE practices, including proactive monitoring for incident prevention and continuous performance optimization, as well as root-cause analysis aimed at enhanced stability and reduced downtime.

COST-BENEFIT COMPARISON

Managed SRE vs. in-house operations

Maxima Consulting brings 30+ years of experience in helping our clients improve performance, decrease costs, and stay compliant with relevant laws. Leveraging this expertise through our managed SRE services can bring you profound benefits. 

See the table below for a detailed comparison between the pros and cons of managed SRE services vs. in-house teams.

Managed SRE services In-house operations team
Project timelines
Accelerated time to market Long project timelines
Optimized resource allocation Demands dedicating significant resources up front
Instant access to years of experience in SRE and cloud services Requires significant time for research, tool selection, and training
Simplified implementation with the ready-to-use comprehensive Cloud Orbit platform Requires multiple iterations that lead to extended learning curves and project overrun
Enables in-house employees to focus on core business goals Draws in-house employees away from their core focus
Expenses
Predictable monthly costs with no surprises High upfront investment and risk of unexpected additional costs
Lower total cost of ownership with up to 40% cost savings Full-time salaries and benefits add to fixed overhead cost
No additional expenses with all necessary tools, training, and support included in the service Additional expenses include tools, infrastructure, licenses, training, and needed certifications
Security and reliability
Focus on automation and following best practices of SRE Issues are only addressed after they occur
Comprehensive observability across systems Limited and costly system monitoring capabilities
Proactive monitoring and issue prevention Manual oversight and time-consuming maintenance
Integrated suite of tools and capabilities Requires individual tools to be separately implemented
discover our process

How does collaborating with Maxima look like?

Initial technical consultation

Before contract finalization, we engage in a comprehensive technical discussion to define the scope of work, tasks to be delegated, and day-to-day operational expectations. Our Chief Cloud Architect will evaluate your existing resources to identify potential areas for optimization and enhancement.

Onboarding and parallel run (Month 1)

We swiftly integrate our resources and tools into your system upon contract initiation. The first three weeks are dedicated to an intensive knowledge transfer phase, where our specialists immerse themselves in understanding your environment, existing processes, and audit requirements. This period focuses on identifying optimization opportunities and analyzing incident reports from the past six months.

Overlap phase (Month 2)

Based on the achievements of the initial month, our team may transition to take on the primary role. This phase involves running concurrently with your current team, allowing you to assess our performance and determine the timing for an entire shift. Weekly reports on our activities and progress will be provided during this period.

Transition and optimization planning (Month 3 and beyond)

This phase marks the transition of your operations entirely to our platform, with your team gradually stepping back. We will leverage the insights gathered to present an optimization roadmap outlining achievable goals and strategies to enhance operations over the coming months. The roadmap will cover incident reduction, uptime enhancement to Five9s, developer productivity boosts, and quicker issue resolution.

Regular operations and reporting

With the transition complete, our team assumes full responsibility for your SRE operations, delivering weekly reviews and monthly progress reports. These reports will detail critical metrics such as deployment frequency, cost savings, and completed transitions. Our collaboration with the program owner ensures our efforts consistently align with your business objectives.

Commitment to excellence

We are dedicated to alleviating the burden of managing SRE operations from your shoulders. In an ideal scenario, the transition to our management can be achieved within two months. In less time-sensitive situations, a three-month timeframe allows for thorough integration and optimization, ensuring tangible results within the same fiscal quarter of engagement.

When an IT consultancy firm delivers Site Reliability Engineering solutions as needed, it’s called SRE as a Service (or Managed SRE). It's a perfect opportunity for businesses that don’t employ SRE and DevOps experts full-time to reap the benefits of such expertise. These consultants, heavily specialized in cloud technologies, usually focus on bridging the gap between software development and IT operations teams.

Explore the benefits of Site Reliability Engineering

The SRE approach enables companies to improve system resilience, system management, and system design, as well as automate operations tasks more quickly.

The site Reliability Engineer will ensure the right balance between releasing new features and ensuring reliability for users.

Automating routine manual tasks allows developers to focus on programming.

Managed SRE allows your company to utilize specialized SRE services when needed.

EXPLORE THE POSSIBILITIES OF SITE RELIABILITY ENGINEERING

Complete guide to SRE as a service

Learn what SRE is, what a Site Reliability Engineer does, how it differs from DevOps, and what are the benefits of an SRE as a service model.

read now

Tools and technologies we use

Our managed SRE solutions come with a selection of 140+ proven tools and technologies that can be easily implemented and customized to each client’s specific business requirements.

Frequently asked questions (FAQ)

How does managed SRE differ from traditional IT services?
Managed SRE services replace the reactive problem-solving found in traditional IT services with a proactive approach to infrastructure and operations. By leveraging advanced automation and observability tools, Site Reliability Engineers aim to prevent issues before they impact users rather than just fix them after they arise.
Moreover, while conventional IT services are often fragmented into multiple silos, SRE providers consider reliability as a core feature and aim to bring the development and operations closer together and balance innovation with stability.
If you want to learn more about SRE, read our beginner’s guide to Site Reliability Engineering.
What industries benefit most from Site Reliability Engineering?
While tech giants like Netflix, Amazon, and LinkedIn have been early adopters of SRE and used it to maintain high-performance services at scale, the approach brings benefits to companies across all market sectors. 
Banks and financial institutions utilize SRE to ensure transaction reliability and regulatory compliance. E-commerce platforms leverage it to handle large transaction volumes and scale efficiently based on periodic changes in demand. Healthcare and telecommunications industries use SRE to maintain critical systems and ensure consistent service delivery. 
No matter the industry, if an organization aims to maintain high performance, optimize costs, or improve scalability, Site Reliability Engineering allows for achieving these goals quickly and efficiently.
How long does it take to implement managed SRE services?
While specific implementation timelines vary based on each organization’s unique requirements, complexity of its existing systems, and technological readiness, utilizing Maxima Consulting’s global delivery model allows us to implement SRE solutions in record time.
Following a structured approach with initial assessments, planning, and pilot testing phases and leveraging a globally distributed network of experts accelerates the implementation process, allowing our clients to see significant improvements in system reliability in mere weeks after onboarding.
Can managed SRE services be customized to address specific business needs?
Maxima Consulting’s SRE as a service solution involves extensive customization options, including compliance with local regulations and adherence to relevant industry standards. Our SRE services are compatible with all cloud providers and modern mainframe solutions. 
Our clients can utilize nearby data centers for improved latency and local support teams to match their cultural and language preferences. The services can also be scaled according to location-specific demands and integrated with existing technology stacks, ensuring seamless compatibility.
Read what our top SRE expert says about selecting appropriate Site Reliability Engineering tools.
Can a managed SRE team be combined with an in-house team?
Yes, absolutely. Every successful integration of managed SRE solutions begins with defining clear roles and dividing responsibilities between in-house employees and external SRE teams to avoid overlap. 
Another key to success is cultivating regular communication and facilitating teamwork with the proper software tools and platforms, enabling real-time updates and feedback. 
Knowledge-sharing sessions and joint training programs can further expedite reaching a complete alignment of utilized methodologies and tools, leading to even more cohesive collaboration.
Learn everything a non-technical stakeholder needs to know about managed SRE in our complete guide to SRE as a service.
get in touch

Contact us today

Talk with an expert to find out if your company is ready for Site Reliability Engineering.
Use the form or contact us directly at hello@maximaconsulting.com
Tell us about your project and describe your challenges. Our local expert advisor will get back to you in 24 hours.
What happens after you message us?
Our consultants from your country will analyze your message and schedule a call to learn more about the challenges you face.
What happens after the initial meeting?
Our industry experts analyze your business goals and potential challenges in order to build a customized, future-proof solution.
What’s next?
Our consultants start working on your project, and a dedicated account manager serves as your point of contact and supervises the delivery on our end.
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